Privacy Policy

01. Overview & Commitment

At Uniques Solutions ("we," "our," or "us"), available at uniquessolutions.com, we are committed to safeguarding the privacy and personal data of visitors, subscribers, and users of our technical streaming network and device activation utilities.

This Privacy Policy explains how information is gathered, managed, and safeguarded when you visit our website, submit television pairing codes, request 24-hour test credentials, or communicate with our 24/7 technical helpdesk.

02. Information We Collect

We collect only the minimum technical and operational data required to deliver stable streaming configurations:

• Device Activation Information: When you use our TV Activation portal, you provide temporary pairing codes and your contact telephone number to confirm line assignment.
• Account & Inquiries Data: When requesting playlist details or support tickets, you submit your name, email address (e.g. for M3U playlist routing), preferred streaming application (such as TiviMate or IPTV Smarters), and device model.
• Technical Diagnostics: Temporary connection tokens, server ping response times, and bandwidth throughput parameters necessary to prevent streaming freezes and assign regional edge servers.
• Billing Verification: Transaction reference IDs and payment receipt tokens handled through secure PCI-DSS compliant payment gateways. We never store raw credit card numbers or banking CVV codes on our servers.

03. How Information Is Used

Collected data is used strictly for technical performance and customer fulfillment:

• To generate and provision your standards-compliant M3U playlist and Xtream Codes API login credentials.
• To verify television activation codes and notify you via automated status confirmation.
• To route your data stream through the nearest low-latency North American or European CDN edge cluster.
• To provide timely troubleshooting assistance when you submit inquiries to info@uniquessolutions.com or contact@uniquessolutions.com.
• To safeguard against distributed denial of service (DDoS) and unauthorized line restreaming.

04. Zero Data Selling & Third-Party Disclosure

Uniques Solutions maintains a strict zero-sale privacy philosophy. We do not distribute subscriber contact lists or viewing activity to marketing agencies.

Information is only shared under limited circumstances:

• Infrastructure Partners: Secure edge server relays and automated email dispatch tools solely to transmit your playlist or activation confirmation.
• Legal & Compliance Obligations: In direct response to lawful court orders, subpoenas, or established legal processes under applicable jurisdiction.

05. Cookies & Local Storage

Our website uses lightweight session tokens and localized browser storage (such as sessionStorage) exclusively to maintain your active trial preferences, dark/light visual states, and pairing validation tokens between setup steps. You can disable cookies at any time via your browser preferences.

06. Data Security & Encryption

We implement comprehensive technical protections, including 256-bit TLS/SSL encryption across all website forms, hardened server firewalls, and restricted credential access. Technical logs and temporary TV activation codes are purged regularly from our active buffers.

07. Data Retention & Erasure

Customer support logs and active line configurations are retained only for the active duration of your subscription and required accounting reconciliation. Users may request expedited deletion of their account records by contacting our support desk.

08. Your Privacy Rights

Regardless of your geographic location, you retain full rights to:

• Request a copy of the personal information stored in relation to your subscription.
• Request immediate correction of inaccurate contact or device details.
• Request permanent removal of your email and device identifiers from our databases.

09. Contact Our Privacy Desk

If you have questions regarding this Privacy Policy or wish to exercise your data rights, our team is available 24/7: